Customer communication platform alveoCCM, now available on Big Data technology
Our CCM platform alveoCCM, leader in financial institutions, has added Big Data technology to optimize costs and lookups of customer communications.
The new interactive capabilities (i.e. “on the fly” document browsing or reprint), available on PC, tablet or smartphone, have changed the paradigm of customer document management.
The number of banks suggesting their customers to leave paper based documents as a residual channel is increasing day by day. MongoDB plays a key role in this scenario. It is a consolidated technology providing now high performance, helping large entities to downsize storage and retrieval of services from high-end mainframes to dedicated low cost servers.
The technology has been successfully implemented in top financial companies, using MongoDB on Linux servers. Customer communications have been processed and stored, so far, on the Mainframe, using DB2 databases. This mainframe oriented environment is expensive (subject to “pay per MIPS” recurring yearly cost) and also difficult to integrate with new channels,
The new application has been entirely developed in distributed environment, based on Non SQL MongoDB database and Java programming language. This approach also brings a significant cost reduction in terms of software licensing costs, completely eliminates “per MIP” based costs, and increases the performance to search and browse multi-channel customer communications.
We join the new Dynamic Acquisition System of the Generalitat de Catalunya
The Generalitat de Catalunya has completely renewed its procurement model for services related to the Definition, Management, Development, Maintenance, Operation, and Support of IT solutions.
Better Consultants joins the new BME Scaleup stock exchange market
Tuesday 11-3-2025 establishes a key milestone in our history: Better Consultants is incorporated to BME Scaleup stock exchange market!
“Canzone Napulitane” recital by tenor Marc Sala at the 30th anniversary of Better Consultants
The 30th anniversary of Better Consultants has celebrated the central act, with concert of tenor Marc Sala, with a splendid repertoire of “Canzone Napulitane”.
Martha Argerich and Gidon Kremer at the concert celebrating our 25th anniversary
Over 250 guests attended the concert and cocktail dinner, invited in representation of all those who have accompanied our Firm over a quarter of century, and have played key roles in writing our success history.
MAdrid and Barcelona annual office meetings on our 35th anniversary
On November 28th our annual meetings were simultaneously held in the Barcelona and Madrid offices. coinciding with the special dates in wich we celebrate our 35th anniversary,